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Chubb Fire & Security Canada Corporation Careers/PMA Coordinator

PMA Coordinator

Aftermarket and Service / Après-vente et service Mississauga, Ontario

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Chubb Fire & Security Canada Corporation Careers

Chubb Fire & Security Canada Corporation Careers
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Description

Chubb Fire & Security Difference…

Service Excellence

Technology leadership

Focus on Quality

National Coverage

Single Point of Contact

A Name You Can Trust

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

Role Summary:

Our Mississauga branch requires a positive, self-motivated and team-oriented PMA (Preventative Maintenance Agreement) Coordinator to support all aspects of the administration of our Fire PMA Service department for the Mississauga branches.

Key Job Responsibilities:

Preparing and implementing schedules for fire alarm and sprinkler inspections, deficiencies, service and small contracts at the prescribed intervals to meet scheduling KPI’s.
Effectively coordinate with our field staff, customers, contracts, vendors and external resources on date/time and details regarding upcoming field service appointments.
Ensure all scheduled jobs are verified with customer at least one business day in advance.
Maintain appointment, software, and systems records to ensure they are accurate and updated (contact person name, number and email, scope, equipment and tooling needs, reports, etc.).
Ensure field service staff are effectively and efficiently scheduled, appointment scopes align with technician/fitter skills required to complete the work.
Work with Service Managers and Field Service Staff to ensure appropriate time is allowed for the jobs to be completed, with on-time and error free inspection, service, and repair rates, with minimal return visits.
Create, track, maintain, verify, and close all service appointment in our ERP and supporting software.
Create, track, maintain, and verify all services schedules in our ERP and supporting software.
Provide necessary information to the team to close out jobs.
Planning, scheduling, and detailed time management skills are a must.
Strong attention to details and record keeping focus to ensure divisions scheduling needs.
Able to process documentation and understand completeness formatting and consistency requirements.
Strong communication skills through both written and oral.

Qualifications:

Post-Secondary education in Office Administration or a related discipline preferred
5+ years of experience in an administrative/service coordination role
2+ years of experience in Fire and Life Safety dispatching will be valued
Computer skills, Microsoft Office (Word, Excel)

More about the position:

Experience in using JDE or Microsoft Dynamics computer programs valued
Ability to work with minimal supervision/self-motivated and desire to work on a winning team
Ability to work under pressure with meeting timelines
Excellent presentation and time management skills
Strong analytical, organizational, and communications skills
Self-motivator with a positive outlook
Strong interpersonal skills and effective at building relationships – with a strong client service orientation
Adaptable to changing environments
Detail oriented and strong organizational skills
Highly organized and able to work under pressure
Flexibility to multi-task in a fast-paced environment

Our offerings include:

Competitive compensation and benefit package
RRSP matching
Employee Discounts
Learning and Development opportunities
Reward and Recognition Program
A culture of performance & accountability
A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

Criminal Background Check
Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

APPLY

Chubb Fire & Security Canada Corporation Careers

Chubb Fire & Security Canada Corporation Careers
Section Break
General Application
Add Resume(Required)
Max. file size: 29 MB.
Section Break
First Name(Required)

Last Name(Required)

Email(Required)

Phone
Address

City

Province or Territory
Zip Code

Country
Section Break
How did you hear about us?
Referred by

Do you now work or have you ever worked at or for Chubb or any of its businesses in any capacity?
Are you presently authorized to work in the country where the job is located?
Are you subject to any employment restrictions, such as a non-compete agreement?
Section Break
Social Link (optional)

Section Break
Additional Files
Max. file size: 29 MB.
Section Break

Chubb Fire & Security Canada Corporation Careers/PMA Coordinator

PMA Coordinator

Chubb Fire & Security Canada Corporation Careers

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Description

Chubb Fire & Security Canada Corporation Careers

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