{"id":3,"date":"2021-05-18T12:53:31","date_gmt":"2021-05-18T12:53:31","guid":{"rendered":"http:\/\/localhost:8888\/chubb_parent\/?page_id=3"},"modified":"2024-07-05T14:50:57","modified_gmt":"2024-07-05T14:50:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/staging.chubbfs.com\/ca-en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Website Privacy Notice<\/u><\/strong><\/p>\r\n

Chubb Limited and its subsidiaries and affiliates (collectively, \u201cChubb\u201d), are committed to protecting the privacy of visitors to our websites (\u201cWebsites\u201d) and users of our mobile applications (\u201cApps\u201d). It is important that our users understand how we collect, use and disclose Personal Information (as defined below). This Privacy Notice (\u201cNotice\u201d) is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you use our Websites and Apps.<\/p>\r\n

References to \u201cour\u201d, \u201cus\u201d, \u201cwe\u201d or \u201cChubb\u201d within this Notice are to Chubb Limited and its operating companies, as applicable. For the purpose of applicable data protection laws, Chubb Limited is the data controller responsible for determining how and why your personal data is processed when you visit our Websites.<\/p>\r\n

\u00a0<\/strong><\/p>\r\n

What Personal Information does Chubb collect? How does Chubb collect such Personal Information?<\/strong><\/p>\r\n

\u201cPersonal Information\u201d\u00a0is information through which a natural person is identifiable or may be identified, either directly or indirectly. This may include your name, physical address, the company for whom you work, phone number, email address, details of the preferences you express to us, your comments and questions, and technical information from the devices you use to access our website or product you are registering (e.g. a device identifier) or the person\/company that installed or maintains it. Chubb collects, uses and processes your Personal Information when you submit a form or request, or register a product with us in order to provide you with further information about Chubb\u2019s services or products.<\/p>\r\n

The collection of Personal Information will be transparent to you, and you will have the opportunity to decide whether or not to provide it. However, please note that if you choose not to provide any of the Personal Information requested, Chubb may be unable to provide you with the information and\/or services or products that you have requested.<\/p>\r\n

Chubb may also collect certain Personal Information through your use of our websites or apps, such as device identifiers, IP address, and log files. For further information on \u201cHow does Chubb use cookies or other tracking technologies?\u201d please see below.<\/p>\r\n

This Notice applies to all information we collect about you, information we collect directly from you, information we automatically collect, information we collect through our Websites, Apps and information we collect from third parties.<\/p>\r\n

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you\u2019re using, we may have to suspend or cancel it. We will notify you if this is the case at the time.<\/p>\r\n

\u00a0<\/strong><\/p>\r\n

\u00a0<\/strong><\/p>\r\n

Why does Chubb collect your Personal Information? <\/strong><\/p>\r\n

\u00a0<\/strong><\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Purpose<\/strong><\/td>\r\nInformation<\/strong><\/td>\r\nJustification <\/strong><\/td>\r\n<\/tr>\r\n
To provide you with requested information, and respond to your questions, including directing you to the appropriate Chubb website.<\/td>\r\nNature of enquiry, Area of Chubb, Customer No (if existing customer), contact information, message content and IP address<\/td>\r\nLegitimate interest<\/td>\r\n<\/tr>\r\n
To process and deliver your order for our products and\/or services.\r\n

 <\/p>\r\n

 <\/p>\r\n<\/td>\r\n

Contact information, shipping or delivery address, and content<\/td>\r\nPerformance of a contract<\/td>\r\n<\/tr>\r\n
Respond to your enquiry request or further process your submitted form\r\n

 <\/p>\r\n

 <\/p>\r\n<\/td>\r\n

Nature of enquiry, Area of Chubb, Customer No (if existing customer), contact information, message content and IP address<\/td>\r\nLegitimate interest<\/td>\r\n<\/tr>\r\n
Analyse your behaviour on our Website and Apps , in order to improve our products, services, Websites and Apps<\/td>\r\nIP address, [log files].<\/td>\r\nLegitimate interest;\r\n

 <\/p>\r\n

Consent (where your consent is required by law)<\/p>\r\n<\/td>\r\n<\/tr>\r\n

Respond to a legitimate legal request from law enforcement authorities or other government regulators<\/td>\r\nContact information<\/td>\r\nCompliance with legal obligations<\/td>\r\n<\/tr>\r\n
Conduct investigations to ensure compliance with, and comply with, legal obligations<\/td>\r\nContact information<\/td>\r\nCompliance with legal obligations<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n

\u00a0<\/strong><\/p>\r\n

Where we rely upon Legitimate Interest as a lawful basis, we have balanced your rights and freedoms against our interests or those of any third parties, and determined your rights are not infringed. Legitimate Interest is where your personal data is processed for either our own interests or the interests of third parties. This can include commercial interests, individual interests, or broader societal benefits.<\/p>\r\n

 <\/p>\r\n

Where is Personal Information stored?<\/strong><\/p>\r\n

Because Chubb is a global company with locations in many different countries, your Personal Information may be transferred to, stored at and\/or accessed from countries other than your own in order to accomplish the purposes listed above.\u00a0 The countries to which your data may be transferred include the United States, the member states of the European Economic Area (\u201cEEA\u201d), the United Kingdom, Switzerland, Canada, Australia, New Zealand, China, Hong Kong, Macau, Singapore, India, Thailand and the United Arab Emirates.<\/p>\r\n

This means that, if you are located in the EEA or the UK, the Personal Information that we process about you may be transferred to, and stored at, a destination outside the EEA or the UK (as applicable).\u00a0\u00a0 It may also be processed by staff outside the EEA or the UK (as applicable) who work for us, our group companies, or our third party service providers.\u00a0 If you are located outside the EEA or the UK, then Personal Information that we process about you may be transferred to, and stored at, a destination outside the jurisdiction in which you are located.<\/p>\r\n

We will transfer your Personal Information consistent with applicable legal requirements, including, where required, entering into standard contractual clauses (or equivalent measures) with the foreign entity receiving the personal information and only to the extent necessary for the purposes for which such Personal Information was collected as set out above.\u00a0 If you would like more information regarding the specific mechanism used by us when transferring your Personal Information out of the EEA and\/or UK (or where you are situated outside the EEA and\/or the UK, out of the jurisdiction in which you are situated), please contact us using the details below.<\/p>\r\n

 <\/p>\r\n

Does Chubb use your Personal Information to contact you?<\/strong><\/p>\r\n

Where you have provided your consent to receive marketing communications Chubb may use the Personal Information you provide to contact you about products, services, promotions, special offers, surveys, and other information that may be of interest to you. If you would prefer not to receive such communications in the future, please use the \u201cunsubscribe\u201d link within any communications sent, or let us know by sending an email to\u00a0Global_privacy@chubbfs.com<\/a>. Alternatively, you can click on the unsubscribe link in any Chubb marketing communications sent by electronic means. Please note that if you unsubscribe from marketing communications, you may continue to receive non-marketing communications about your account or transactions with us.<\/p>\r\n

We will also use your Personal Information to contact you in response to a direct inquiry or if you register to receive communications on any of the Websites, such as the Investors section if available.<\/p>\r\n

 <\/p>\r\n

Does Chubb share the information it collects with third parties?<\/strong><\/p>\r\n

Chubb may share your Personal Information with its affiliated companies and subsidiaries within the Chubb group for the purposes set out in the table above. Your Personal Information may also be shared with the parent company of Chubb, APi Group, a company with a registered office at 1100 Old Highway 8 NW, New Brighton, Minnesota, United States.<\/p>\r\n

In addition, Chubb will provide access to or share Personal Information on an as-needed basis with third parties, including trusted service providers, consultants and contractors who are granted access to Chubb facilities and systems or which provide services to Chubb, and with government agencies and others as required by law.<\/p>\r\n

Chubb may share Personal Information with such third parties for the following purposes:<\/p>\r\n