Raising an Alert

Simply press one of the three alert types, first aid, help or emergency on the smart phone app and the alert will be sent through to the Chubb monitoring centre.

Check-In Timer

Give users confidence in their safety during high-risk situations. Users can choose to enter the duration or the time day they anticipate the activity, meeting or trip will take and the countdown will commence. If the check-in timer, is not acknowledged before the pre-set countdown time is reached, an alert will be sent to the monitoring centre.

Monitoring & Response

When an alert is received, a Chubb monitoring centre operator will be presented with the user’s details and location on a map, they will call the user to verify the situation and confirm what action is required. If they get no answer from the end user, they will call the user’s nominated contacts and emergency services as required.

Privacy

SafeZone does not share a user’s location until they send an alert (emergency, first aid, or help), or decide to use the check-in or check-in timer features. It is not possible for another person to activate the tracking/location function externally. All personally identifiable information is stored in compliant with data security regulations.

Location Services

SafeZone uses the smart phone’s positioning services provided by Apple and Google. Location services uses a combination of mobile 3G/4G networks, Wi-Fi and GPS positioning and requires an internet connection (via Wi-Fi or mobile data) in order to operate.

Wearable Technology

It’s easy to trigger a quick alarm. An optional Bluetooth® wireless duress button is available, that can be paired to your smart phone and will allow discreet activation of an emergency without touching your smartphone. The smartphone app can also be installed onto compatible Apple watches.