We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.

Our strong values
make us who we are

At Chubb, we strongly believe in the values of our business: they form the foundation of our evolving company culture and guide our employees to make innovative decisions and better collaborate, creating a company without borders. Because these values inspire us daily, you will also find them reflected in everything we do.

Employee Opportunity

  • We listen to our employees to create an inclusive work environment based on respect, trust, and support.
  • We hire and retain the brightest people and empower their growth to become great leaders, at every level of Chubb.
  • We value diversity in individuals and cultures, seeking and sharing ideas openly in a safe environment that promotes respect and candor.
  • We support and encourage lifelong learning to expand our knowledge and capabilities.

Innovation

  • We continue to digitally transform, leveraging automation to deliver the most efficient services for customers.
  • Our heritage inspires us to create innovative, powerful and industry leading solutions addressing the most complex problems.
  • We continuously invest in new technology and intelligent systems to improve our global connected services and customer experience.

Performance 

  • We constantly seek out best practices, whilst promoting evolution and amplification of excellence through collaboration.
  • Our customers have a choice, and how we perform determines whether they choose us.
  • We work together to achieve world-class financial performance, creating value at every opportunity.
  • We focus our strategic transformation on people, processes and portfolio to ensure we are creating value for all stakeholders.

Responsibility

  • Successful businesses should always endeavour to improve the human condition.
  • We hold ourselves to the highest ethical standards at all times.
  • We continue to strive forward in our environmental and sustainability journey.
  • We are unyielding in our commitment to the highest standard of health and safety for our employees and customers.
  • We passionately support and create trusting relationships with our business communities.

Customer care

  • We actively listen to our customers to deliver a unique response to their specific needs.
  • We make it easy to do business with us by reducing complexity at every opportunity.
  • We are committed to excellence in customer satisfaction.

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about us

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