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We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.

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ALARM MONITORING AND RESPONSE

Chubb provides
alarm monitoring for
businesses of all sizes

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Alarm monitoring for
businesses of all sizes

Security alarm monitoring by Chubb’s dedicated network of alarm receiving centres (ARCs) ensures rapid response to any alarm activation.

Our services

Intruder system monitoring

We can initiate an alert to the police or your keyholder, who will then take the appropriate action. Our systems are installed to the local law enforcement authority standard to allow us to directly connected to the authority if police or law enforcement officer response is required. 

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CCTV system monitoring

Chubb has a Remote Video Response (RVR) monitoring centre for CCTV systems, which enables us to initiate an agreed response to a CCTV security activation. We can not only see CCTV images from the remote site, where the system design permits, but we can also interact (i.e. operate specific equipment on site) or verbally address the remote site.

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Keyholder Care

Chubb’s Keyholder Care alert service is designed to help employers protect employees who act as keyholder and respond to activated alarms.

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Service and Maintenance

Having a regular service and maintenance ensures your system works.

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 Proud to be making businesses safer and stronger.

We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.

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Global Organisation
Worldwide
North America
Canada
Middle East
Dubai
Europe
Austria
Belgium
France
Germany
Ireland
Spain
Netherlands
United Kingdom
Switzerland
Asia Pacific
Australia
China
Hong Kong SAR
India
New Zealand
Singapore
Macau SAR

In addition we offer a Keyholder Care service – we will keep in touch with your keyholder to ensure their safety and initiate an agreed action plan if we do not hear from them within a specified time.

Chubb also holds the Irish and British Standard (BS) accreditations which enable us to not only install your CCTV, but also securely monitor images from a remote location.

With Keyholder Care alert, an employee’s mobile phone is allocated a unique reference number (URN) and a dedicated connection to a Chubb alarm receiving centre (ARC).

When that employee is called to site by an alarm activation, a set time period is selected for the employee to report in by, or be contacted by the ARC to ensure they are safe.

If the employee fails to report in at the agreed time, an ARC operator will call the mobile device to check on the employee.  If no acknowledgement of a safe return or an extension to the time window is received, the situation is immediately escalated with an emergency response.

Keyholder Care further enhances Chubb’s intruder security and monitoring services, assisting employers in protecting their field workforce comply with the health & safety requirements.