{"id":16144,"date":"2025-02-25T13:09:20","date_gmt":"2025-02-25T13:09:20","guid":{"rendered":"https:\/\/staging.chubbfs.com\/uk-en\/?post_type=case_studies&#038;p=16144"},"modified":"2025-02-25T13:27:56","modified_gmt":"2025-02-25T13:27:56","slug":"stepping-up-security-for-fashion-retailer-kurt-geiger","status":"publish","type":"case_studies","link":"https:\/\/staging.chubbfs.com\/uk-en\/case_studies\/stepping-up-security-for-fashion-retailer-kurt-geiger\/","title":{"rendered":"Stepping up security for fashion retailer Kurt Geiger"},"content":{"rendered":"<p><b><span data-contrast=\"none\">Project Overview<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Kurt Geiger, a luxury British footwear and accessories brand, trading under the Kurt Geiger and Carvela brands, trusts Chubb to protect its 73 stores across the UK and Ireland, including its London Headquarters, with intruder alarms, <\/span><span data-contrast=\"auto\">hold-up alarms and round-the-clock monitoring.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Customer Needs<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Founded in 1963 with its first concession store in West London, Kurt Geiger has grown to over 70 stores across the UK &amp; Ireland. Kurt Geiger first turned to Chubb to safeguard their retail assets, beginning with the security system installation at their first store. As Kurt Geiger expanded over the next 30+ years, Chubb continued to provide bespoke security system designs, installations, and ongoing maintenance and monitoring, and became a trusted partner.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Solution and Benefits<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Chubb designed and implemented a security system that protects each store and the head office.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li><b><span data-contrast=\"auto\">Intruder alarms<\/span><\/b><span data-contrast=\"auto\">, which provide robust protection against unauthorised access.<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Personal attack\/Hold-up alarms<\/span><\/b><span data-contrast=\"auto\"> to protect staff and ensure immediate response capabilities in the event of an emergency.<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Remote monitoring<\/span><\/b><span data-contrast=\"auto\"> of the security systems, utilising Chubb\u2019s Alarm Receiving Centre (ARC) to maintain constant vigilance over all sites.<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">One notable achievement is the management of a 100 Unique Reference Number (URN) status with the account, a complex feat in the retail sector. This status is crucial for ensuring priority response from law enforcement agencies to protect Kurt Geiger\u2019s high-value stores.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Technological Advancements<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Through the first half of 2024, Chubb initiated an upgrade project to transition Kurt Geiger from soon-to-be obsolete copper wire monitoring services to a full IP signalling platform.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This digital switchover was completed seamlessly within 6 weeks, improving system performance, reliability, and providing Kurt Geiger with significant cost savings. The switch is projected to yield an annual ROI of \u00a313,000, beginning two years post-implementation. Plus, this project future proofs their security systems prior to the 2027 switchover deadline.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Results<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Chubb\u2019s enduring partnership with Kurt Geiger reflects a successful blend of technological innovation, customer-centric service, and reliable security solutions.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">From the initial system to the comprehensive security management of 73 stores and head office, Chubb has consistently delivered value and protected Kurt Geiger\u2019s assets and personnel.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Over the years providing both national coverage and local service support, Chubb has remained Kurt Geiger\u2019s sole intruder alarm supplier, demonstrating its ability to cultivate long-term relationships and adapt to the expanding needs of the customer. As Kurt Geiger continues to grow, they can rely on Chubb to provide robust, innovative, and scalable security solutions, ensuring their operations remain secure and their staff and customers are protected.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Testimonial<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"auto\">\u201cChubb has been an invaluable partner in protecting our stores and head office for over three decades. Their expertise and dedication have ensured our security needs are always met with tailored solutions that align with the evolving demands of our business. Our dedicated account manager has been exceptional. Always helpful, resourceful, and a pleasure to work with.\u201d<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Aisam Morhtassi<\/span><\/b><span data-contrast=\"auto\">, Finance, Stock and Operations Manager, Kurt Geiger<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kurt Geiger, a luxury British footwear and accessories brand, trading under the Kurt Geiger and Carvela brands, trusts Chubb to protect its 73 stores across the UK and Ireland.<\/p>\n","protected":false},"featured_media":16145,"template":"","case_studies_cat":[23],"class_list":["post-16144","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry","case_studies_cat-industries"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stepping up security for fashion retailer Kurt Geiger - Chubb Fire &amp; 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