{"id":15964,"date":"2025-01-28T14:43:31","date_gmt":"2025-01-28T14:43:31","guid":{"rendered":"https:\/\/staging.chubbfs.com\/uk-en\/?p=15964"},"modified":"2025-04-16T14:28:25","modified_gmt":"2025-04-16T14:28:25","slug":"the-decommissioning-of-3g-and-2g-networks","status":"publish","type":"post","link":"https:\/\/staging.chubbfs.com\/uk-en\/the-decommissioning-of-3g-and-2g-networks\/","title":{"rendered":"Important Update: The Decommissioning of 3G and 2G Networks"},"content":{"rendered":"<p><strong>Future-Proof Your Telecare Services with Chubb<\/strong><br \/>\nThe digital landscape is changing. Staying ahead of technological changes is essential for all safety systems, including Telecare. In this update, we keep you informed about significant updates to the UK\u2019s mobile network infrastructure that may impact your Telecare services.<\/p>\n<p>.<strong>What&#8217;s Changing?<\/strong><br \/>\n<strong>&#8211; Three UK<\/strong> has announced the decommissioning of their 3G network, which will soon be followed by all other UK network providers.<br \/>\n<strong>&#8211; O2<\/strong> is planning to switch off their 2G roaming capability.<\/p>\n<p>These changes will significantly affect how data and voice are transmitted, specifically impacting devices that rely on 2G and 3G networks. For devices that have been sold with only 2G or 3G capabilities, communication with your chosen Alarm Receiving Centre (ARC) will become increasingly limited.<\/p>\n<p><strong>Future-Proofed Technology<\/strong><br \/>\nAt Chubb, we anticipated these network changes and launched our award-winning dispersed alarm unit (DAU), <a href=\"https:\/\/chubbfs.com\/uk-en\/industries\/telecare\/our-solutions\/care-unity-digital\/\"><strong>CareUnity\u00ae Digital<\/strong><\/a><strong>,<\/strong>with future-proofing in mind:<br \/>\n\u2714 <strong>4G Capability from Day 1<\/strong> \u2013 We\u2019ve championed <strong>4G<\/strong> as the most <strong>reliable<\/strong> and <strong>long-term solution<\/strong> for Telecare, ensuring uninterrupted service.<br \/>\n\u2714 <strong>VoLTE-Ready Technology<\/strong> \u2013 Our devices support <strong>Voice over LTE (VoLTE)<\/strong>, delivering <strong>enhanced roaming capabilities<\/strong> and a robust, future-proofed connection.<\/p>\n<p><strong>Why VoLTE<\/strong><br \/>\nVoice over LTE (VoLTE) enables calls over a 4G network, providing clear advantages over older 2G and 3G technology:<br \/>\n\u2705 <strong>Superior Call Quality<\/strong> \u2013 Enjoy <strong>clearer conversations<\/strong> with less interference, making it easier to hear and interpret speech.<br \/>\n\u2705 <strong>Faster Call Connection<\/strong> \u2013 VoLTE reduces <strong>call connection times by up to 50%<\/strong>, ensuring <strong>quicker access<\/strong> to emergency support, even in rural areas with limited coverage.<\/p>\n<p><strong>Your Peace of Mind<\/strong><br \/>\nIf you\u2019ve already switched to our <a href=\"https:\/\/chubbfs.com\/uk-en\/industries\/telecare\/our-solutions\/care-unity-digital\/\"><strong>CareUnity\u00ae Digital DAU<\/strong><\/a>, you can rest assured that your connectivity remains <strong>secure and reliable<\/strong>.<\/p>\n<p><strong>A Customer\u2019s Perspective<\/strong><br \/>\nJenni Bentley from <strong>Flintshire County Council<\/strong> shared her experience: \u201c<em>After changing to VoLTE enabled SIMS, our Installation Officers have noticed a reduction in faults from GSM lost connection. They are also finding signal quicker when installing in rural areas with poor mobile coverage. Updating and enabling has also been straight forward and we get a quick response from Mobius when asked to activate.\u201d<\/em><\/p>\n<p><strong>Why choose Chubb?<\/strong><br \/>\nAt Chubb, <strong>your safety and reliability come first<\/strong>. With <a href=\"https:\/\/chubbfs.com\/uk-en\/industries\/telecare\/our-solutions\/care-unity-digital\/\">CareUnity\u00ae Digital<\/a>, you\u2019re choosing a <strong>cutting-edge solution<\/strong> that ensures your Telecare service remains <strong>uninterrupted, dependable, and ready for the future<\/strong>.<\/p>\n<p><strong>Need More Information?<\/strong><br \/>\nFor further details or to speak with one of our experts, contact our dedicated team at <strong>Commcare@chubbfs.com<\/strong>. We\u2019re here to support you through these changes and beyond.<\/p>\n<p><strong>Embrace the Future of Telecare with Chubb<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><em>\u00a9 2025 Chubb Fire and Security. All rights reserved.\u00a0<\/em><\/p>\n<p><em>The information provided in this update is for general informational purposes only and does not constitute professional advice. Chubb Fire and Security is not responsible for any actions taken based on the information provided. This blog is not an advertisement or advice document.\u202f You are responsible for complying with any legal or regulatory requirements that apply to you.\u00a0<\/em><\/p>\n<p><em>Chubb Fire and Security reserves the right to modify the content and offers mentioned in this blog without prior notice.\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fire safety in residential buildings has taken a huge step forward.<\/p>\n","protected":false},"author":24,"featured_media":15965,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"footnotes":"","_wp_rev_ctl_limit":""},"categories":[13],"tags":[20,19],"class_list":["post-15964","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-people","tag-safety"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Decommissioning of 3G and 2G Networks<\/title>\n<meta name=\"description\" content=\"Information about significant updates to the UK\u2019s mobile network infrastructure that may impact your Telecare services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.chubbfs.com\/uk-en\/the-decommissioning-of-3g-and-2g-networks\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Decommissioning of 3G and 2G Networks\" \/>\n<meta property=\"og:description\" content=\"Information about significant updates to the UK\u2019s mobile network infrastructure that may impact your Telecare services.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.chubbfs.com\/uk-en\/the-decommissioning-of-3g-and-2g-networks\/\" \/>\n<meta property=\"og:site_name\" content=\"Chubb Fire &amp; 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