{"id":15964,"date":"2025-01-28T14:43:31","date_gmt":"2025-01-28T14:43:31","guid":{"rendered":"https:\/\/staging.chubbfs.com\/uk-en\/?p=15964"},"modified":"2025-04-16T14:28:25","modified_gmt":"2025-04-16T14:28:25","slug":"the-decommissioning-of-3g-and-2g-networks","status":"publish","type":"post","link":"https:\/\/staging.chubbfs.com\/uk-en\/the-decommissioning-of-3g-and-2g-networks\/","title":{"rendered":"Important Update: The Decommissioning of 3G and 2G Networks"},"content":{"rendered":"
Future-Proof Your Telecare Services with Chubb<\/strong> .What’s Changing?<\/strong> These changes will significantly affect how data and voice are transmitted, specifically impacting devices that rely on 2G and 3G networks. For devices that have been sold with only 2G or 3G capabilities, communication with your chosen Alarm Receiving Centre (ARC) will become increasingly limited.<\/p>\n Future-Proofed Technology<\/strong> Why VoLTE<\/strong> Your Peace of Mind<\/strong> A Customer\u2019s Perspective<\/strong>
\nThe digital landscape is changing. Staying ahead of technological changes is essential for all safety systems, including Telecare. In this update, we keep you informed about significant updates to the UK\u2019s mobile network infrastructure that may impact your Telecare services.<\/p>\n
\n– Three UK<\/strong> has announced the decommissioning of their 3G network, which will soon be followed by all other UK network providers.
\n– O2<\/strong> is planning to switch off their 2G roaming capability.<\/p>\n
\nAt Chubb, we anticipated these network changes and launched our award-winning dispersed alarm unit (DAU), CareUnity\u00ae Digital<\/strong><\/a>,<\/strong>with future-proofing in mind:
\n\u2714 4G Capability from Day 1<\/strong> \u2013 We\u2019ve championed 4G<\/strong> as the most reliable<\/strong> and long-term solution<\/strong> for Telecare, ensuring uninterrupted service.
\n\u2714 VoLTE-Ready Technology<\/strong> \u2013 Our devices support Voice over LTE (VoLTE)<\/strong>, delivering enhanced roaming capabilities<\/strong> and a robust, future-proofed connection.<\/p>\n
\nVoice over LTE (VoLTE) enables calls over a 4G network, providing clear advantages over older 2G and 3G technology:
\n\u2705 Superior Call Quality<\/strong> \u2013 Enjoy clearer conversations<\/strong> with less interference, making it easier to hear and interpret speech.
\n\u2705 Faster Call Connection<\/strong> \u2013 VoLTE reduces call connection times by up to 50%<\/strong>, ensuring quicker access<\/strong> to emergency support, even in rural areas with limited coverage.<\/p>\n
\nIf you\u2019ve already switched to our CareUnity\u00ae Digital DAU<\/strong><\/a>, you can rest assured that your connectivity remains secure and reliable<\/strong>.<\/p>\n
\nJenni Bentley from Flintshire County Council<\/strong> shared her experience: \u201cAfter changing to VoLTE enabled SIMS, our Installation Officers have noticed a reduction in faults from GSM lost connection. They are also finding signal quicker when installing in rural areas with poor mobile coverage. Updating and enabling has also been straight forward and we get a quick response from Mobius when asked to activate.\u201d<\/em><\/p>\n