Care call

Proactive alerts 

Proactive alerts are key in assisted living. Our full range of sensors including portable buttons, fall detectors and smoke detectors make it even easier for residents to call for assistance and gives the individual that extra degree of independence and security.

Live overview of the care call environment 

Monitoring a hospital, residential care home or assisted living site presents challenges. Chubb’s devices can give a live overview of the care environment. The care display and nurse station displays the alarm icons and status, site floor plan with carer location mapping and availability, and with the touch-screen model it even offers access to the portal.

Nurse communication 

Nurse communication is key to effective care. With nursing staff constantly on the move, it is important to provide quick and reliable communication lines between patient and carer. It is available with smart devices, pagers, DECT, care displays, over-door lights and digital information panels.

VoIP communication   

At Chubb, we’re always looking for ways to make communication easier. The Chubb telecare system offers the ability to make Voice-over-IP (VoIP) / Session Initiation Protocol (SIP) calls between staff members through the smart device or nurse station.

Real-time reporting

We provide access to real-time and historical call information for accurate reporting of the care delivered. Real time care reporting helps to support resident care reviews and demonstrate compliance with the Care Quality Commission (CQC) fundamental standards.

Cloud administration

Keeping data secure and in one place is easy with cloud administration. Using the Chubb® Care Call portal, nurses or carers can monitor call history and response times, access activity logs and manage and input resident information from any location at any time. This can allow greater control over staff resource allocation for resident care.

Remote maintenance

Chubb® Care Call also supports remote maintenance and upgrades. The portal enables remote service diagnostics, system updates and automated fault reporting. Smarter devices means quicker resolutions, and with Chubb you can rest assured we’ll take the hassle out of maintenance.