We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.


4 people in coffee shop enjoying a coffee and smiling

No dramas. Just perfect lattes.

Running a business isn’t easy. Managing overheads, suppliers, and regulations can be challenging when all you want to do is focus on serving your customers perfect lattes, cappuccinos, and macchiatos.

On top of everything else, you’ve got to ensure you’re protected against fire, theft, and vandalism. The variety of equipment can be overwhelming, and ensuring it’s all optimised and operational when you need it most is another headache you can do without.

Chubb can help. We’ll supply, install, and maintain all of your equipment, and connect it to our remote monitoring centre to give you peace of mine 24/7.

We’ll take care of you, so you can take care of your customers.

How we help keep your coffee shop protected 

  • Fire alarms and smoke detectors to prevent costly damage and keep staff and customers safe. 
  • CCTV cameras to deter theft, monitor customer disputes, and assist with prosecutions. 
  • Burglar alarms to protect your premises when closed and alert emergency services. 
  • Automated external defibrillators (AEDs) to improve survival rates in case of sudden cardiac arrest. 
  • Access control systems to safeguard stockrooms and restricted areas. 
  • Service and maintenance to ensure all your equipment is optimised, effective, and ready to protect when you need it most. 
Do coffee shops need to register their CCTV systems?

If your CCTV system captures images beyond your private property, such as public areas or neighbouring properties, you must register as a data controller with the Information Commissioner’s Office (ICO).

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How should coffee shops manage their CCTV data?

Store footage securely, limit access to authorised personnel, and retain recordings only as long as necessary, typically no longer than 31 days. For detailed guidance, visit the Information Commissioner’s Office (ICO).

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Do coffee shops need to service and maintain CCTV systems?

Cameras and recording equipment should be regularly tested and serviced to ensure they’re recording correctly and capturing footage as expected. Chubb offers a remote testing functionality that checks each camera in the system once every day. We also provide a more thorough remote maintenance check every four weeks, and an in-person service every 12 months.

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Do coffee shops need fire extinguishers?

Yes – The Regulatory Reform (Fire Safety) Order 2005 stipulates that commercial building are legally required to have appropriate fire extinguishers. The specific types and numbers depend on the size and nature of the premises. Fire extinguishers are extremely effective at controlling fires. In 2021, 93% of fires were extinguished by a portable fire extinguisher. Chubb supplies fire extinguishers for class A, B, C, D and E fires. To learn more about which extinguishers are suitable for your business, visit our Fire Extinguisher page. 

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What fire extinguishers does a coffee shop need?

Depending on the specifics of your coffee shop, you may require multiple extinguishers of different class. To learn more about which extinguishers are suitable for your business, visit our Fire Extinguisher page.

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Do coffee shops need fire alarms and smoke detectors?

Yes – The Regulatory Reform (Fire Safety) Order 2005 stipulates that commercial buildings including coffee shops should be “equipped with appropriate fire-fighting equipment and with fire detectors and alarms.” The specific types and numbers depend on the size and nature of the premises.

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Do coffee shops need fire doors?

Yes – The Regulatory Reform (Fire Safety) Order 2005 includes a section on emergency routes and exits which makes it clear that commercial premises including gyms must have fire doors and emergency exits.

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Do coffee shops need fire emergency lights?

Yes – The Regulatory Reform (Fire Safety) Order 2005 states that “emergency routes and exits requiring illumination must be provided with emergency lighting of adequate intensity in the case of failure of their normal lighting.”

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Do coffee shops need to do a fire risk assessment?

Yes – Conducting a fire risk assessment is a legal requirement, as detailed in the Regulatory Reform (Fire Safety) Order 2005. This assessment identifies potential hazards and ensures that appropriate safety measures are in place.

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Do coffee shops need Burglar alarms / Intruder alarms?

While not legally mandated, installing a burglar alarm enhances security and may be recommended based on your coffee shop’s location and risk assessment. Alarms detect activity through passive infra-red (PIV) or other sensors and activate a sounder to deter intruders and alert anybody in the locality. But to make the most of your intruder alarms, your system should be connected to an alarm receiving centre (ARC). Chubb’s state-of-the-art ARC is operated by over 180 highly trained agents who can respond to activated alarms and immediately confirm the cause, contact keyholders or emergency services, and ensure your pub is protected 24/7/365.

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Do coffee shops need AEDs (automated electronic defibrillators)?

While not legally mandated, AEDs are highly recommended for any populated premises. There are more than 30,000 out-of-hospital cardiac arrests in the UK each year and currently less than 1 in 10 survive. Early defibrillation within 3–5 min of cardiac arrest can increase survival rates by as high as 50-70%, so the availability of AEDs in your coffee shop could genuinely save lives.

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NOTE: This information does not constitute legal advice. For appropriate guidance, consult the government regulations or contact a legal representative. 

For comprehensive fire and security solutions, trust Chubb to protect your business.

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